HM Passport Office - Apply/ Renew Passport Service Accreditation
Digital Accessibility Centre Certificate of Accreditation
Accreditation Certificate Number:
Client:
Project:
Certificate issue date:
Certificate expiry date:
Certificate status:
Platform:
Certification
To achieve certification each service undergoes a manual technical compliance review against WCAG 2.1 to level AA.
The service underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.
All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)
List of issues
There are no known issues of WCAG 2.1 AA and above.
- Some linkss open in a new window without advising users beforehand.
Journey
Task 1 Overseas Adult Renewal from a Country Not Allowed by our Service
- Apply online for a UK passport. Click ‘start now’
- Do you live in the UK? Click ‘no’, continue
- Select Afghanistan, click continue
- Date of birth enter 01/01/2000, click continue
- Have you had a UK passport before? Yes, click continue
- Is your passport lost or stolen? NO, click continue
- When was your passport issued?
Enter 28/09/08, select ‘other’ radio button, click continue - Overseas British passport applications. Check page
- End of journey
Task 2 Overseas Adult Renewal from a Country which is Permitted by our Service
- Apply online for a UK passport. Click start
- Do you live in the UK? Select no, click continue, entre France, click continue
- Date of birth. Enter 01/01/2000, click continue
- Have you had a UK passport before? Select yes, click continue
- Is your passport lost or stolen? Select ‘no’, click continue
- When was your passport issued? Enter 28/09/2008, select ‘other’ radio button, click continue
- Is your passport damaged? Select ‘no’, click continue
- Do you have any passports from other countries? Select ‘no’, click continue
- What nationality is written on your passport? Select ‘British citizen’, click continue
- Apply for a UK passport. Click continue
- How to apply. Click continue
- How to get a digital passport photo. Click continue
- Get a digital photo. Select ‘I have a code to enter’, click continue
- Retrieve your digital photo. T
est the photo results pages using the following codes.
Enter code, view, and test page, click back to try next code:- ly/12345678
- ly/2kp3Duh
- ly/2jdD4hk
- ly/2AtDAiw
- Click ‘yes, I want to submit’ for the last code, then continue
- Old passport details. Enter the following:
- Passport number: 502135326
- Expiry: 01/08/2017
- Click continue
- New passport details. Enter dummy details
- Did you use this name on your old passport? Yes, click continue
- Have you ever used any other names? Yes, enter dummy details, click continue
- Select ‘male’, click continue
- Were you born in the UK? Select no, pick France
- Town of birth. Enter Paris, click continue
- Home address. Enter dummy details (postcode: 75007), click continue
- Contact details. Use DAC job and dummy phone number, click continue
- Get updates. Click continue
- New passport. Select standard, tick checkbox, click continue
- Signing a new passport. Select ‘I understand and will sign my passport’, click continue
- Who is the passport for? Select ‘me’, click continue
- Check this application. Test page, click continue
- What you need to send. Test page, click continue
- Test page, click continue
- Tick ‘I agree’, click ‘continue to payment’
- Enter card details. Enter the following
- Card number: 4444333322221111
- Expiry: 02/2028
- Name on card: test
- CVV: 100
- Click continue.
- Confirm your payment. Click ‘Confirm payment’
- What you need to do. Test page
- End of journey
Task 3 UK & Overseas Child Renewal
- Apply online for a UK passport. Click ‘start now’
- Do you live in the UK? Select “yes”
- Date of birth - Enter “20/01/2010” and select “Continue”.
- Have you had UK passport before? Select “Yes”
- Is your passport lost or stolen? Select “No”
- When was your passport issues? Enter 19/08/2015 and select “Continue”
- Is your passport damaged? Select “No” and “Continue”
- Do you have any passports from other countries? Select ‘no’, click continue
- Apply for a UK passport. Click continue
- What you’ll need. Check the check box and Click continue
- How to get a digital passport photo. Click continue
- Get a digital photo. Select ‘I will take or upload a digital photo’, click continue
- How to take a digital passport photo. Click “Continue”
- Upload your photo. Upload a photo (This image will be sent to you)
(You will be sent 3 photos with different file names. Upload the photo named “Fail”
then “Poor” then “Good”. After uploading “good” you will progress the journey ) - Do you want to submit this photo? “Yes” and “Continue”
- Old passport details. Enter dummy data and continue
- New passport details. Enter dummy data and continue
- Have you ever used other names. Select “No” and continue
- Choose any and continue
- Were you born in the UK? Select “Yes”
- Town of birth Enter dummy details and continue
- Parent’s details. Enter dummy details
- Mother or parent 1. Enter dummy details
- Father or parent 2. Enter dummy details
- Home address. Enter SA10 6FG. Select “Find address”
- Select 58 pincott road from the dropdown and continue
- Contact details. Enter your work email and dummy phone number. Select “Continue”
- Get Updates. Check the “Email updates” check box and “Continue”
- New passport. Select the “Standard 34 page passport” radio button
- Check the “I need a braille sticker” and “Continue
- What is your relationship to the applicant. Select any and continue
- Your name. Enter dummy details and continue
- Check the application. Select “Continue”
- Confirm your identity. Select “Continue”
- What you need to send. Select “Continue”
- How should we return your document? Select “Standard post” and “Continue”
- Select “Continue”
- Check the “I agree” check box and “Continue to payment”
- Enter the following card details:
- Card number: 4444333322221111
- Expiry: 02/2028
- Name on card: test
- CVV: 100
- Click “Continue”
- What you need to do. Select “Sign in” (make sure that you note down your application number highlighted on this page as you will need them for a further step)
- Sign in. Enter reference number and “Continue”
- Application details. Enter your work email and DOB and continue
- Ask someone to confirm your identity. Select “Continue”
- Ask someone to confirm your identity online. “Continue”
- What you need to do. Select “Continue”
- The person’s contact details. Enter dummy details and check the check box. Select “continue”
- Email sent. Select “Continue”
- Waiting for your identity to be confirmed
Important (Contact the designated support once you get to this step) - Select the URL:
https://www-sit-pex.notprod.homeoffice.gov.uk/confirm-identity - Confirm Someone identity. Select “Start now”
- Sign in. Enter the reference number (this will be sent to you by the designated support)
- Enter the date of birth of applicant (21/01/2010) and continue
- Check “I agree” check box and “Continue”
- Your passport. Enter:
- Passport number: 111619601
- Passport expiry: 14/11/2022
- Date of birth: 14/03/1977
- Click continue
- Your name. Enter name as ‘DAC Dumbledore’ and “Continue”
- Your home address. Enter postcode “SA10 6FG” and “Continue”
- Select an address. Select ‘shortaddress’ from the dropdown and “Continue”
- What happens next. Click continue
- Confirm these details. Select ‘yes’ click continue
- How you know (name). Answer Yes, then no. Enter GP for 10 years. Click continue
- Is this a true likeness of test tester? Yes, the yes, then select continue
- (Name)’s parents. Answer yes to all questions, click continue
- Is this the applicant’s address? Answer Yes, click continue
- Your work. Enter GP, select No, click continue
- Your work address. Enter dummy details, click continue
- Your contact details. Enter dummy details, click continue
- Details submitted. Test page
- End of journey
Task 4 UK & Overseas First Time Adult with a change of name
- Do you live in the UK? Select “Yes” and “Continue”
- Date of Birth. Enter “20/01/2004” and “continue”
- Have you had a UK passport before? “No” and “Continue”
- Do you have any passports from other countries? Select “No” and “continue”
- Do you have a naturalisation or registration certificate. Select “Yes”
- Apply for a first UK passport. Select “Continue”
- How to apply. Select “Continue”
- What you’ll need. Check the “I’m ready to continue” check box and “Continue”
- How to get a digital passport photo. Select “Continue”
- Get a digital photo. Select “I’ll take or upload a digital photo” and “Continue”
- How to take a digital passport photo. Select “Continue”
- Upload your photo. Upload the “good photo” (which you would have received in an email). Select “Upload your photo”
- Photo result. Select “Continue”
- Do you want to submit this photo? Select “Yes” and “Continue”
- New passport details. Select any radio button and enter dummy data. Select “Continue”
- Select “No, my name has changed” and “Continue”
- How did you change your name? Choose “Marriage or civil partnership” and “Continue”
- Previous names. Enter dummy details and “Continue”
- Choose any and “Continue”
- Were you born in the UK? Select “yes” and “Continue”
- Naturalisation or registration details. Enter “1091644”
- Date of issue. Enter 25/08/2017 and “Continue”
- Family details. Select “Continue”
- Parents details. Enter dummy data and 31/08/1970 for DOB and “Continue”
- Were they married? Select “No” and “Continue”
- Mother or parent 1. Enter dummy details and select “no” for “Do they have a UK passport” and “Continue”
- Father or parent 2. Enter dummy details and select “no” for “Do they have a UK passport” and “Continue”
- Home address. Enter “SA10 6FG” and select “58 pincott road” “Continue”
- Contact details. Enter your work email and dummy phone number and “Continue
- Get updates. Choose “Email updates” and “Continue”
- New passport. Select “Standard 34 page”
- Check the “I need a braille sticker” check box and “Continue”
- Signing a new passport. Select “I understand and will sign my passport” and “Continue”
- Who is the passport? Select “Me” and “continue”
- Check this application and “Continue”
- Confirm your identity. Select “Continue”
- What you need to send. Select “Continue”
- How should we return your documents. Select “Standard post” and “Continue”
- Select “Continue”
- Check the “I agree” check box and “Continue to payment”
- Enter the following details:
- Card number: 44443333322221111
- Expiry: 02/2028
- Name on card: test
- CVV: 100
- Click “Continue”
- Confirm your payment. Select “Confirm payment”
- What you need to do. Select “Sign in” (make a note of the reference number)
- Select “Continue”
- Application details. Enter work email and DOB “20/01/2004” and “Continue”
- Ask someone to confirm your identity. Click “Continue”
- Ask someone to confirm your identity online. Click “Continue”
- What you need to do. Click “Continue”
- The persons contact details. Enter dummy details with work email and “Continue”
- Email send. Select “Continue”
- Go the following URL:
https://www-sit-pex.notprod.homeoffice.gov.uk/confirmidentity - Confirm someone’s identity. Select “Start now”
- Sign in. Enter the reference code sent by the support
- Wait on reference number to continue
Task 5 UK & Overseas First Time Child Renewal
- Apply online for a UK passport. Select “Start now”
- Do you live in the UK? Select “Yes”
- Date of birth. Enter “20/01/2016” and select “Continue”
- Have you had a UK passport before? select “Yes” and “Continue”
- Is your passport lost or stolen? Select “No” and “Continue”
- When was your passport issued? Enter “19/08/2016” and “Continue”
- Is your passport damaged? Select “No” and “Continue”
- Do you have any passports from other countries? Select “No” and “Continue”
- Apply for a UK passport. Click “Continue”
- What you’ll need. Check the “I’m ready to continue” check box and “Continue”
- How to get a digital passport photo. Select “Continue”
- Get a digital photo. Select “I’ll take or upload a digital photo” and “Continue”
- How to take a digital passport photo. Select “Continue”
- Upload your photo. Upload the “Good photo” file
- Photo result. Select “Continue”
- Do you want to submit this photo. Select “yes, this photo meets the rules” and “Continue”
- Old passport details. Enter dummy data. (you can use the examples given) and “Continue”
- New passport details. Select any radio button for title and enter dummy data.
- Select “Yes” for “Did you use this name on your old passport?” and “Continue”
- Have you ever used any other names? Select “No” and “Continue”
- Select “Any” and “Continue”
- Were you born in the UK? Select “Yes” and enter dummy data for “Town of birth”
- Click “Continue”
- Parent’s details. Enter dummy data and select “No” for “Were they married or in a civil partnership?”
- Click “Continue”
- Mother or parent 1. Enter dummy data for “town”, select “United Kingdom” for “Country of birth”, Select “Welsh” for “Nationality” and select “No” for “Do they have a passport?”
- Click “Continue”
- Father or parent 2. Enter dummy data for “town”, select “United Kingdom” for “Country of birth”, Select “Welsh” for “Nationality” and select “No” for “Do they have a passport?”
- Click “Continue”
- Home address. Enter “SA10 6FG” and select “Find address”
- Select “58 Pincott road” from the dropdown and select “Continue”
- Contact details. Enter your DAC work email and dummy data for “Mobile or home phone number”
- Click “Continue”
- Get updates. Select “Email updates” and “Continue”
- New passport. Select “Standard 34 page”
- Check the “I need a braille sticker” and Select “Continue”
- What is your relationship to the applicant. Select any radio button and click “Continue”
- Your name. Enter dummy details and “Continue”
- Check this application. Select “Continue”
- Confirm your identity. Click “Continue”
- What you need to send. Click “continue”
- How should we return your documents. Select “Standard post” and “Continue”
- Click “Continue”
- Check the “I agree” check box and select “Continue to payment”
- Enter card details. Enter the following details:
- Card number: 4444333322221111
- Expiry: 02/2028
- Name on card: test
- CVV: 100
- Click “Continue”
- Confirm your payment. Select “Confirm payment”
- What you need to do.
(Make a note of your PEX number) - Click “Sign in”
- Sign in. Enter you PEX code and “Continue”.
- Application details. Enter your DAC email
- Enter 20/01/2016 and “Continue”
- Ask someone to confirm your identity. Click “Continue”
- Ask someone to confirm your identity online. Click “Continue”
- What you need to do. Click “Continue”
- The person’s contact details. Enter dummy details and your DAC email
- Check the check box and select “Continue”
- Email sent. Click “Continue”
- Select the URL:
https://www-sit-pex.notprod.homeoffice.gov.uk/confirm-identity - Confirm Someone identity. Select “Start now”
- Sign in. Enter the reference number (this will be sent to you by the designated support)
- Enter the date of birth of applicant (21/01/2010) and continue
- Check “I agree” check box and “Continue”
- Your passport. Enter:
Passport number: 111619601
Passport expiry: 14/11/2022
Date of birth: 14/03/1977
Passport details used for retest 1:
Passport number: 183562458
Expiry date: 2028-04-18
Date of birth: 1984-04-18
Surname: LAST-'NAME GXBXMZDFXJJPJWGKKYD;Retest 2:
Go to https://www-sit-pex.notprod.homeoffice.gov.uk/confirm-identity
and enter the following details.
Reference: 3YLZ46N52
Applicant DOB: 01-01-2010
Referee details as below.
Referee Passport number: 111619601
Referee Passport expiry date: 14-11-2027
Referee Date of Birth: 14-03-1977
Referee first name: Albus-John's
Referee last name: Dumbledore
Postcode: NW3 2BU
Then select third address from the dropdown - 80B, Highstreet, ...
Continue to confirm details.
Select no when you are on the page Are you retired. - Click continue
- Your name. Enter name as ‘DAC Dumbledore’ and “Continue”
- Your home address. Enter postcode “SA10 6FG” and “Continue”
- Select an address. Select ‘shortaddress’ from the dropdown and “Continue”
- What happens next. Click continue
- Confirm these details. Select ‘yes’ click continue
- How you know (name). Answer Yes, then no. Enter GP for 10 years. Click continue
- Is this a true likeness of test tester? Yes, the yes, then select continue
- (Name)’s parents. Answer yes to all questions, click continue
- Is this the applicant’s address? Answer Yes, click continue
- Your work. Enter GP, select No, click continue
- Your work address. Enter dummy details, click continue
- Your contact details. Enter dummy details, click continue
- Details submitted. Test page
- End of journey
Task 6 UK & Overseas Lost or Stolen Adult
URL: https://www-sit-pex.notprod.homeoffice.gov.uk/start
- Click ‘start now’
- Do you live in the UK? Select ‘yes’ click continue
- Date of birth. 01/01/2000, click continue
- Have you had a UK passport before? Yes, click continue
- Is your passport lost and stolen? Yes, click continue
- Have you cancelled your passport with HM Passport Office? Yes, click continue
- Do you have any passports from other countries? No, continue
- Apply for a UL passport. Click continue
- How to apply. Click continue
- How to get a digital passport photo. Click continue
- Get a digital photo. I have a code to enter, click continue
- Retrieve your digital photo. Enter code bit.ly/2AtDAiw click continue
- Check your photo. Select ‘yes’, click continue
- Passport number. Click continue
- New passport details. Enter dummy data, click continue
- Have you ever used any other names? No, click continue
- Select any, click continue
- Were you born in the UK? Yes, enter Swansea, click continue
- Home address. Enter postcode sa10 6fg, click ‘find address’
- Select ‘58 pincott road’ form the dropdown, click continue
- Contact details. Enter DAC email and dummy mobile number, click continue
- Get updates. Click continue
- New passport. Select ‘standard’, click continue
- Signing a new passport. Select ‘I understand and will sign my passport’, click continue
- Who is the passport for? Select ‘me’, click continue
- Check this application. Click continue
- Confirm your identity. Click continue
- Click continue
- Click ‘I agree’, then ‘continue to payment’
- Enter card details. Enter the following card details
- Number: 4444333322221111
- Expiry: 06/2028
- Name: Test
- CVV: 100
- Confirm your payment. Click ‘confirm your payment’
- What you need to do. Make a note of your reference number. Click ‘sign in’
- Sign in. enter your reference number, click continue
- Application details. Entre DAC email and DOB 01/01/2000, click continue
- Ask someone to confirm your identity. Click continue
- Ask someone to confirm your identity online. Click continue
- What you need to do. Click continue
- The person’s contact details. Enter name as Brian Dumbledore, use your DAC email, tick the box, and click continue
- Email sent. Click continue
Task 7 UK & Overseas Lost or Stolen Child
https://www-sit-pex.notprod.homeoffice.gov.uk/start
- Click start now
- Do you live in the UK? Yes, click continue
- Date of birth. 01/01/2010, click continue
- Have you had a UK passport before? Yes, click continue
- Is your passport lost or stolen? Yes, continue
- Have you cancelled your passport with HM Passport Office? Yes, click continue
- Do you have any passports from other countries? No, click continue
- Apply for a UK passport. Click continue
- How to apply. Click continue
- What you’ll need. Tick box, click continue
- How to get a digital passport photo. Click continue
- Get a digital photo. Select ‘I have a code to enter’, click continue
- Retrieve your digital photo. Enter code bit.ly/2AtDAiw
- Check your photo. Select ‘yes’, click continue
- Old passport details. Enter dummy data and continue
- New passport details. Enter dummy data and continue
- Have you ever used other names. Select “No” and continue
- Choose any and continue
- Were you born in the UK? Select “Yes”
- Town of birth Enter dummy details and continue
- Parent’s details. Enter dummy details
- Mother or parent 1. Enter dummy details
- Father or parent 2. Enter dummy details
- Home address. Enter SA10 6FG. Select “Find address”
- Select 58 pincott road from the dropdown and continue
- Contact details. Enter your work email and dummy phone number. Select “Continue”
- Get update. Click continue
- New passport. Select the “Standard 34 page passport” radio button
- Check the “I need a braille sticker” and “Continue
- What is your relationship to the applicant. Select any and continue
- Your name. Enter dummy details and continue
- Check the application. Select “Continue”
- Confirm your identity. Select “Continue”
- What you need to send. Select Yes, then “Continue”
- How should we return your document? Select “Standard post” and “Continue”
- Select “Continue”
- Check the “I agree” check box and “Continue to payment”
- Enter the following card details:
- Card number: 44443333322221111
- Expiry: 02/2028
- Name on card: test
- CVV: 100
- Click “Continue”
- Click ‘confirm payment’
Task 8 UK Adult Priority
URL: https://www-sit-pex.notprod.homeoffice.gov.uk/urgent/online-premium
- Click ‘check you can use this service’
- Do you live in the UK? Yes, click continue
- Date of birth. 01/01/2000, click continue
- Have you had a UK passport before? Yes, click continue
- Is your passport lost or stolen? No, click continue
- Have you changed your name? No, click continue
- When was your passport issued? 01/01/2015, click continue
- Is your passport damaged? No, click continue
- Do you have any passports from other countries? No, click continue
- Apply for a UK passport. Click ‘choose a collection appointment’
- Choose a date and place. Select an available location
- Choose a collection time. Select an available date and time.
- Check your collection appointment. Click start your application
- How to get a digital passport photo. click continue
- Get a digital photo. ‘I’ll upload a photo’, click continue
- How to take a digital passport photo. Click continue
- Upload your photo. click ‘Upload your photo’
- Select and upload the ‘good photo’ supplied
- Photo result. Click continue
- Do you want to submit this photo? Yes, click continue
- Old passport details. Enter dummy details, click continue
- New passport details. Select any radio button for title and enter dummy data.
- Select “Yes” for “Did you use this name on your old passport?” and “Continue”
- Have you ever used any other names? Select “No” and “Continue”
- Gender. Select “Any” and “Continue”
- Were you born in the UK? Select “Yes” and enter dummy data for “Town of birth”
- Click “Continue”
- Home address. Entre Sa10 6FG, click find address
- Select ‘58 Pincott Road’ from the drop-down list, click continue
- Contact details. Enter DAC email and dummy mobile number, click continue
- Get updates. Click continue
- New passport. Select the “Standard 34-page passport” radio button
- Check the “I need a braille sticker” and “Continue
- What is your relationship to the applicant. Select any and continue
- Your name. Enter dummy details and continue
- Check the application. Select “Continue”
- Confirm your identity. Select “Continue”
- What you need to send. Select Yes, then “Continue”
- How should we return your document? Select “Standard post” and “Continue”
- Cost. Select “Continue”
- Declaration. Check the “I agree” check box and “Continue to payment”
- Enter the following card details:
- Card number: 44443333322221111
- Expiry: 02/2028
- Name on card: test
- CVV: 100
- Click “Continue”
- Click ‘confirm payment’
- You’ve paid £177. Test page.
- End of journey
End of Journeys
Tracking Pages
There will be a tracking status page for every application submission
https://www-sit-pex.notprod.homeoffice.gov.uk/track
“These statuses will update when a new update occurs to the application e.g. a referee is nominated, referee completes etc. There are some further status changes which can be triggered via the backend API calls such as Passport approved and Passport dispatched. If you require these please provide us with the Application PEX number and we can make this happen.”
Email: test@example.com
DOB: 30/10/1992
Pex Code: 343 942 9107
- URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘Send your documents’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view#main-content
Page title: Application History – Manage your application – GOV.UK
(‘We’ve received your documents’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘Your application is being processed’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘You need a countersignature’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘We received your form’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘You need a new photo’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘Application approved’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘Your passport is on its way’ tracking page) - URL: https://www-sit-pex.notprod.homeoffice.gov.uk/track/view
Page title: Application history – Manage your application – GOV.UK
(‘We’ve sent you a letter’ tracking page)
Tracking Pages for Retest
The email for all of them is test@example.com and their Date of Births are all 01/01/1970:
- 'You need a countersignature' tracking page
3443787480 - 'We received your form' tracking page
3440805567 - 'You need a new photo' tracking page
3434053224 - 'Application approved' tracking page
3450500281 - 'Your passport is on its way' tracking page
The heading has change to be 'Your new passport has been printed'
3432685965 - 'Your application is being processed' tracking page
We do not use this screen anymore (it was taken out last year) - so no longer applicable to check anymore.
Disclaimer:
This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.
Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.
We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.