CTM Lightning Enterprise Accreditation

List of issues

There were no observed issues at Level A or Level AA priority.

Level AAA

• Tabs would open from interaction without warning beforehand:
  Changes of context were initiated without the user requesting the changes and without a mechanism to turn off such changes.
  3.2.5 Change on Request (Level AAA)

Usability

The following issues are not covered by WCAG 2.2, but may cause difficulty for some users.

• Structure and Purpose (Usability):
  Changes to the mark-up may make the structure and purpose of content clearer for screen reader users.
• Colour contrast (Usability):
  Some text may be difficult for some users to decipher
• Buttons (Usability):
  The functionality of the button may be ambiguous for some users.
• H eadings (Usability) - The heading structure was illogical, with heading levels being skipped.
• Skip link (Usability):
  The skip link did not function as expected.
• Cookie layer (Usability):
  The cookie layer did not allow users to accept prior to navigating the page.

Journey

Use the suppied username and password.

1. Welcome to Lightning, please log in
   https://www.ctmlightning.co.uk/current/
   1. User name – Enter
   2. Password – Enter
   3. Select ‘Log in’
2. New Search
   1. Select ‘Others’
   2. Select ‘Taxi’
   3. Select ‘Add Myself as Traveller’
   4. Select a date and time in the future
   5. Select ‘Train St. / Airport’ in the ‘Pick up’ section
   6. Choose Pick up Station – Manchester Airport
   7. Select ‘Train St. / Airport’ in the ‘Drop off’ section
   8. Choose Drop off station – Manchester Piccadilly
   9. Select ‘Search’
3. Search Criteria
   1. Select ‘Add to basket’ on any of the results
   2. Select ‘Continue’ on the modal that appears
4. Basket
   1. Select ‘New Booking’
5. New Search
   1. Select ‘UK Rail’
   2. Select ‘Add Myself as Traveller’
   3. Ensure ‘Return trip’ is selected
   4. Travelling from – Manchester Piccadilly
   5. Outbound Date and Time – Select any time and date in the future
   6. Travelling to – London Kings Cross
   7. Select ‘Search’
6. Search Criteria
   1. Select any of the ‘Anytime Return’ options
   2. Select ‘New Booking’
7. New Search
   1. Select ‘Hotel’
   2. Select ‘Add Myself as Traveller’
   3. Select ‘Train Station’
   4. Location – London Euston
   5. Check In – Select any date in the future
   6. Select ‘Search’
8. Search Criteria
   1. Select ‘See All Rates’ on any of the results
   2. Select ‘Info and add to basket’ on any of the options in the modal that appears
   3. Select ‘Add to Basket’
   4. Select ‘New Booking’
9. New Search
   1. Select ‘Flight’
   2. Select ‘Add Myself as Traveller’
   3. Ensure ‘Return trip’ is selected
   4. Outbound Flight – Depart from ‘Glasgow International Airport’ and fly to ‘London Heathrow Airport’
   5. Flight Date and Time – Select any date in the future at 07:00
   6. Return Flight – Depart from ‘London Heathrow Airport’ and fly to ‘Glasgow International Airport’
   7. Flight and Date Time – Select the same date as the Outbound Flight at 22:00
   8. Select ‘Search’
10. Search Criteria
    1. Select any of the results
    2. Select ‘New Booking’
11. New Search
    1. Select ‘Others’
    2. Select ‘Airport Parking’
    3. Select ‘Add Myself as Traveller’
    4. Airport – Enter ‘Glasgow International Airport’
    5. Outward Date and Time – Enter ant date in the future at 05:00
    6. Ensure the Return Date is the same as the Outward Date and select 23:00
    7. Select ‘Search’
12. Search Criteria
    1. Select ‘Add to basket’ on any of the results
    2. Select ‘My Bookings’
13. My Bookings
    1. View any of the open bookings
    2. Select Door-to-Door
14. Door-to-Door Search
    1. Select ‘Show Travel Preferences’
15. Door-to-Door Travel Preferences
    1. Select ‘Go to Door-to-Door’
16. Door-to-Door Search
    1. From – Enter ‘SA10 6FG’
    2. To – Enter ‘Swansea, Wales, United Kingdom’
    3. Departure date and time – Select any date in the future at 09:00
    4. Return date and time – Select the same date as the Departure date at 17:00
    5. Select ‘Search’
    6. Select ‘Taxi hire itinerary from Briton Ferry to Swansea’
    7. Select ‘Go to Door-to-Door’
    8. Select ‘Add options to basket’